New & Used Cars, Auto Financing, & Auto Service Near Lucedale, MS

Danny went above and beyond on this Truck I ordered over 1 year and 6 months ago. He took care of me and made me feel like great customer. Will buy another one from them again. The finance lady was great to! She knows what she’s doing. God Bless

My experience with Clayton at Walt Massey was completely virtual and absolutely amazing! Our whole family had Covid and we were quarantined. I searched their inventory online and contacted Clayton (someone referred him). He responded immediately, I explained my situation and gave him the trucks I would be interested in. He worked up a few options. I made my select, worked out the details and he had it delivered from Lucedale to me in Biloxi the next day! Well, I liked the cute compact car they delivered the truck with...I purchased it too and he had it delivered the very next day! I've NEVER experienced such amazing customer service while purchasing ANYTHING much less a vehicle! Clayton and The Walt Massey dealership has earned my business forever! I would highly recommend you give them a chance on your next vehicle purchase!

My experience with Clayton at Walt Massey was completely virtual and absolutely amazing! Our whole family had Covid and we were quarantined. I searched their inventory online and contacted Clayton (someone referred him). He responded immediately, I explained my situation and gave him the trucks I would be interested in. He worked up a few options. I made my select, worked out the details and he had it delivered from Lucedale to me in Biloxi the next day! Well, I liked the cute compact car they delivered the truck with...I purchased it too and he had it delivered the very next day! I've NEVER experienced such amazing customer service while purchasing ANYTHING much less a vehicle! Clayton and The Walt Massey dealership has earned my business forever! I would highly recommend you give them a chance on your next vehicle purchase!

Very friendly

always very helpful and answers any questions you have. keeps you weel informed on your repairs and never rude always polite and helpful

I recently bought my car at Walt Massey and they were wonderful. Lexi was my salesperson and she was amazing. Everything was smooth. I was dealing with my dog being sick and at the vet and she kept in touch with me on the phone every step. Lexi went beyond my expectations to help me buy an amazing car. Ty the sales manager was super helpful and Nikki was our finance manager was very informative, both were wonderful. I would definitely recommend to anyone buying a vehicle to come to here. I have to say it went quicker and much smoother than I thought it would be. Best experience buying a car I’ve ever had. Lexi was down to earth, friendly, and relatable. If you go ask for Lexi, you won’t be disappointed.

Friendly and helpful without being pushy.

Great employees welcoming me when I checked me vehicle in for service and fast service on my car. Very friendly and helpful.

Allison went above and beyond the call of duty to make sure we got our vehicle work completed in a timely manner, thanks also to the mechanic able to get it completed so quickly.

I have been looking for a vehicle that would fit my life style for a while, gave up because i kept being turned down due to my credit. I am happily to say thank goodness for this dealership showing me that there is a possibility even when things are tough with the change of the world happening in prices. I would like to thank the ones who helped me reach my goal (Kel as the Sales Consultant) he kept me updated and kept it 💯

Allison Scott is great! She goes above and beyond to help her customers. Ms. Scott treats her clients with the greatest respect.

Jeffrey was very helpful , took time to make sure I did not have any questions.

Kayla was very responsive and helpful throughout the ordering process of our new vehicle. She kept us updated on the progress and was overall very happy and pleasant to work with. We are very happy with our new vehicle and thankful for Kayla’s time and effort to make it happen. Thank you!

Miss Payton was a pleasure! Very professional and courteous. Thank You!

Allison was reaaly helpful in all aspects of customer service. Very nice and knowledgeable. Will definitely be back.

It was a pleasant buying experience Robby Busby was a great salesman and answered all of my questions

Excellent experience. Great sales staff. Very helpful and informative.

Everything went well. We were able to take care of the payment quickly and Landis did a great job helping us get the OnStar and Chevy app set up. He also walked us through the truck features and made sure everything was taken care of before we hit the road in our new truck. We are happy and thankful for how everything went, especially that Walt-Massey didn’t have a markup on the price like most other dealerships are right now. This was a big reason why we went with Walt-Massey and would go with them again in the future. We are easy customers and don’t expect too much from a business, but what we do expect was met or exceeded through our interactions with Landis and Walt-Massey in Lucedale.

Transaction was easy

Transaction was easy and no nonsense. Mitch Greene and Kim Loftin were a pleasure to work with.

Super great customer service! Was can’t thank Allison enough for going above and beyond to make sure we knew what was wrong, how it would be fixed and how much it would cost. My car is driving like it’s brand new again! HIGHLY RECOMMEND using Walt Massey for any mechanic needs and don’t forget to ask to Ms. Alison!!

Our salesman took the time to help us with our purchase and made us feel like he honestly had our best interest at heart. Not like he was just trying to make a sale. This is our 2nd purchase from Walt Massey. They make you feel right at home

We were so happy with our experience! We are vacationing on the Alabama coast, and our engine light came on. We called seven Chevrolet dealers in the Mobile area, and none of them could get us in in a reasonable amount of time. Fortunately, we called Walt Massey, and they gave us an appointment. I got there, they took us in immediately, diagnosed the problem, had the part in stock, and fixed it quickly. Wendy Shoemaker was my service manager, and she kept me updated on what was happening with my truck. She did an amazing job making sure I was informed and comfortable in the very nice customer lounge that they have there. I couldn’t be happier with Wendy and all of the staff at Walt Massey. It is good to know that there is a dealership that I trust in this area if I ever need them again! Thank you all so much!

Warranty work on my GMC 2021 2500. I had no way of making an appointment so I dropped in on a rain out work day. Service writer said without an appointment it might take 4 to 5 hours. It did but the truck was fixed and I did not loose time from work for myself and my employees. Walt Massey Service Department has always been great to work with. Thanks

Excellent service and friendly. The only thing I am unsatisfied with is that I don’t think the repair I had to pay for should have been necessary to a 2021 vehicle. The flex exhaust tubing had a hole in it and was causing a loud engine noise. The cost was 500 dollars. This shouldn’t happen to a vehicle that’s a year old. I was happy with the maintenance oil change and tire rotation.